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Teams at Latimer and Clarion

Are you looking for a particular team in Latimer by Clarion Housing Group to help with your questions or queries? Do you need to follow up on an existing enquiry? Here, we outline where to look for useful information and which team can help you.

Staircasing team

Buying more shares in your shared ownership home?

Resales team

Selling your shared ownership home?

Customer Care and Quality team

For reporting urgent and non-urgent issues with your new-build home. Your home user guide, provided when you first moved in, contains useful information and contact numbers specific to your property, including details of your managing agent.

Home ownership team

For advice and instructions when seeking permission and making applications in relation to your home, such as lease extensions, remortgaging or transferring ownership.

Making a complaint

If you’re unhappy with our service, we’d like to know so we can make things right.

Our priority is to resolve your complaint quickly and thoroughly. In doing so, we promise to take your personal circumstances into account, keep you informed throughout the process, and fully explain our decisions and actions.

For more information about how we handle complaints, you'll find guidance and support on our Making a complaint | Clarion page.

Are you in the market to buy a new home?

Browse our homes for sale. Register your interest in one or more of our Developments and a sales adviser will contact you.

Telephone numbers relevant to each site are available on the listings.

Latimer creates

Liveable, loveable places

Building communities. By Latimer. For Everyone.