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Reporting non-urgent issues

We're currently experiencing technical difficulties. We’re only able to respond to emergency enquiries until the issue is resolved. In the case of emergencies only call 0300 500 8000. Thank you for your understanding.

A defect doesn’t include misuse, general maintenance or damage from wear and tear.

A defect is something like an issue with structural components, or workmanship, such as a door not closing properly, or a loose drawer handle.



Heating and leaks

Inside my home

windsor apartments, hallway, battersea

Outside my home and other topics