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Report a defect with electricity

Before you complete this form, please check that your property is still within its defect liability period. This information can be found in your home owner’s pack and user guide.

Please note

The information you supply will be used to process your defect report and treated in accordance with data protection legislation. We may share this information with our contractors who undertake the repair of the defect.

For further details on how your personal information is used, how we maintain the security of your information, and your rights to access information we hold on you, please see our privacy notice.

Your details

Please provide a contact phone number so we can follow up on your defect report in more detail.

Your property

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Defect details

Type of defectIs required
Room(s) with the issueIs required

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To help us accurately diagnose the issue and get the right tradesperson to repair the defect, please take a photo(s) and attach it to this form.

The photo(s) must be either in JPG or PNG format and be no more than 5MB in total.


By submitting this form you are confirming you understand you may be charged a call out and repair fee if it is found that the issue is a result of misuse, damage or poor maintenance.

Latimer will process your information in line with the Latimer Privacy Notice found in the footer of this page. We will share relevant information with contractors responsible for the defects in your property.