Report a defect with electricity
Before you complete this form, please check that your property is still within its defect liability period. This information can be found in your home owner’s pack and user guide.
The information you supply will be used to process your defect report and treated in accordance with data protection legislation. We may share this information with our contractors who undertake the repair of the defect.
For further details on how your personal information is used, how we maintain the security of your information, and your rights to access information we hold on you, please see our privacy notice.
Pictures to support your submission
We'll need a photo/photos of what you're reporting please:
- Images can be attached to this form.
- You'll be able to select additional files to add if required.
- Files must be either in JPG or PNG format.
- Each file to be no more than 10MB each.
- All files together cannot exceed 30MB per submission.