Skip to content

Updating a reported issue

We're currently experiencing technical difficulties. We’re only able to respond to emergency enquiries until the issue is resolved. In the case of emergencies only call 0300 500 8000. Thank you for your understanding.

Have you reported an issue to us already?

Please have your reference number available. It will have been supplied when we acknowledged receipt of your enquiry. Contact details will also have been provided.

If you have further details to supply for an existing enquiry, please use our additional information form.

If you require an update on an existing enquiry, please request a status update.