Request a status update on your defect report

The information you supply will be used to answer your request for an update on a reported defect and treated in accordance with data protection legislation. We may share this information with our contractors who undertake the repair of the defect.

For further details on how your personal information is used, how we maintain the security of your information, and your rights to access information we hold on you, please see our privacy notice.

Your details

Please provide a contact phone number so we can follow up on your defect report in more detail.

Your property

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Original defect report details

You should have received a defect report reference number when we first responded to your reported defect. The reference number starts with the letters CAS, followed by seven numbers and six characters in a combination of letters and numbers, e.g. CAS-1234567-BB12D3

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Declaration

By submitting this form you're confirming you are aware that your information will be processed in line with the Latimer Privacy Notice found in the footer of this page. We'll share relevant information with contractors responsible for the defects in your property.