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Home improvements and alterations

Find out what's involved if you're planning alterations to your home.

What alterations can be made?

You're able to decorate and make cosmetic improvements to your home. This includes plastering, redecoration, internal doors (unless you live in an apartment block), putting up shelves, replacing broken window glass and getting new appliances. 

For some works the terms of your lease or freehold transfer require that you obtain the Landlord’s Consent before commencing any work. Examples of the types of work requiring consent are, but not limited to:

  • Structural and changes or work to the inside and outside of your home.
  • Anything that affects your water, gas or electric supplies such as a new boiler, moving a flue, new electrical sockets etc.
  • Reconfiguring your kitchen or bathroom.
  • Fitting new windows, external doors or your front door.
  • Fitting laminate, wood or tiled flooring.

All structural works are deemed as major works and will require a Deed of Collateral Warranty. This is explained on our Home improvements FAQs page.

We charge a non-refundable administration fee for reviewing and progressing your alteration request. You may also be liable for additional costs of surveyors and solicitors. You'll find a summary of fees on our service charges, fees and rent page.

It's important to get our permission before you make any changes. You could be in breach of your lease or transfer agreement if you don't. It might prevent you from being able to sell or secure a mortgage on your home.

Freeholders should check the terms of your transfer agreement for particular details that may have an impact on your plans. Guidance on applying for planning permission can be found at

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