Latimer Homes are closely monitoring the situation regarding Coronavirus/Covid-19 daily and are currently following government advice. We understand that this is an uncertain time for us all. Here are some FAQs for those who may have been planning to visit us over the coming days, or who are already in the process of buying a home with Latimer.
Visiting Our Properties
Are your sales and marketing suites and show homes still open?
At present all of our show homes and marketing suites are closed for the interest of our staff and the general public. However, this may change at short notice should the government advise otherwise. Please keep checking this website for up to date information regarding opening times and closures.
How do I get in contact now I cannot visit a sales and marketing suite?
Our sales advisors are still contactable either via phone or email. Information about all our properties is available via the development websites, and sales advisors are happy to answer questions and take reservations by telephone.
Ongoing Sales & Reservations
I am buying a home with Latimer Homes – will this affect the process?
This will not affect your sale; however, there may be a slightly different process when releasing keys to ensure safety comes first. Our solicitors can work from home if needed so that sales can still progress.
I am moving into my new Latimer home very soon – is it safe?
Yes, it is safe, all homes are cleaned before we hand over the keys.
I have a home demonstration appointment booked, will this still go ahead?
Your Home Demonstration will still be carried out. However, given the government guidance, this shall be conducted over the telephone, where appropriate you will also be emailed vital information relating to your new home. Once you have moved into your home, there is a full-time resource available over the phone Monday - Friday for any further questions and queries you may have, and at present, a full defect resolution service is being offered.
What else is doing Latimer Homes doing to make sure residents are safe?
We are following government guidelines and will update our processes in line with any changes.