Reporting the death of a homeowner

Documents you'll need to proceed

Death certificate: In each case we'll require a copy of the death certificate. Once documents are received we'll amend the title on the account to the estate of the late owner.

Grant of probate or Letters of administration: We'll also require one of these documents, once granted. With this we'll amend the correspondence address we hold to that of the person legally instructed to deal with the estate.

Don't send us original documents.

We'll accept copies as follows:

Upload a scanned copy by completing the form at the end of this page.
Send by post to: Clarion Housing Group, Reed House, Peachman Way, Broadland Business Park, Norwich, NR7 0WF.

As a joint-owner you'll need to have land registry records amended to reflect that the property is now owned solely by the remaining owner.

Visit Gov.uk for guidance: Update property records when someone dies.

Alternatively, you can arrange for a solicitor to do this on your behalf.

Once we've received the updated title register, or notice of transfer if you have a solicitor acting on your behalf, we'll update our property records.

We're unable to amend our property records until we've received formal notification that the transfer has been completed.

Complete this form to provide documents

You have our sympathy that you find yourself needing to provide us with copies of a death certificate and/or other documentation following the passing of someone close to you. Please accept our condolences for your loss.

You’ll need to complete the form in one session. There's not an option to save as you progress.

Latimer by Clarion Housing Group is the development arm of Clarion Housing Association Limited and Latimer Developments Limited, both are part of the Clarion Housing Group.

Contact details and information

Your first name(s): (required)

Your last name: (required)

Your contact phone number: (required)

Your contact email address: (required)

How are you known to the Deceased? (required)

Next of KinNeighbourOther (please tell us more below)

Other

Name of the Deceased: (required)

Clarion customer reference number: (if known)

If you don't have their Customer ID, don't worry, we'll still handle your enquiry.

Address of the property: (required)

0 of 512 characters used

Postcode: (required)

Further information

Select all that apply to your situation from the following list: (required)

I have not appointed a solicitor yetI have already appointed a solicitor.The solicitor I've appointed is dealing with the estate.

Please note:

Use the 'Any other details' section below to provide the name and contact details of the acting solicitor.
If a solicitor has been appointed, we're unable to share certain information. For example, the percentage share owned and balance of account information.

Documentation

Ownership type

Please select the tenure of ownership: (required)

Leasehold or FreeholdShared ownership

Declaration

By submitting this form you're confirming that you're aware that your information will be processed in line with the Latimer privacy notice which can be found in the footer of this website.

Declaration

By submitting this form you're confirming that you're aware that your information will be processed in line with the Latimer privacy notice which can be found in the footer of this website.

What happens when a homeowner dies?

Documents you'll need to proceed

Passing of a joint owner

Passing of a sole leasehold/freehold owner

Passing of a sole shared owner

Complete this form to provide documents

Contact details and information

Further information

Please note:

Documentation

Ownership type

Declaration

Declaration