Your questions answered about keeping a pet or running a business from your home
Keeping a pet
We don't unreasonably deny our residents from keeping pets but will base our decision on:
- The size and suitability of your property.
- The number and type of pets to be kept.
- Access to a private garden and the history of any previous pet ownership.
Any decision taken will not set a precedent for future further requests.
Some properties may have legal or contractual restrictions that prohibit residents keeping pets. For example, a Head Lease or a Section 106 agreement under the planning permission. For these properties we're unable to give permission.
Written permission isn't required for registered assistance dogs in line with the Equality Act 2010; however we do require details of all assistance animals for our records
Please use our permission to keep a pet online form to alert us to the details of your registered assistance dog. Thank you.
We do reserve the right to revoke permission should there be irresponsible pet owners whose pets are causing a nuisance to other tenants and staff.
We're determined to play our part in supporting animal welfare. Anyone who is responsible for an animal is required under the Animal Welfare Act 2006 to care for them properly. We'll take action against alleged perpetrators of cruelty to animals where we have the powers to do so. We'll also share information with other agencies to stop and prevent any further cruelty.
In general, yes. But under no circumstance are households permitted to keep the following as pets:
- Dogs listed by the Dangerous Dogs Act 1991; any animal listed in the Schedule of the Dangerous Wild Animals Act 1976, and any animal prohibited by any other law will not be allowed in our properties.
- Any endangered species.
- Livestock (including horses, cattle and poultry).
- Animals listed under the Dangerous Wild Animals Act 1976 (including venomous reptiles, dangerous spiders and scorpions).
Running a business from home
Where we're not the freeholder of the property the terms of the lease will need to be checked. This will confirm whether we can give permission, or whether permission will have to be obtained from the freeholder.
We do reserve the right to withdraw consent under certain circumstances. For example, if the business is causing nuisance or disturbance in neighborhood.
There may be other reasons why we may have to withdraw permission connected to running a business from home.
There are many types of business that a homeowner can run from home. We'll consider the potential effects it may have on other residents and our property before giving permission.
Some businesses we will not grant permission for. This includes, but is not limited to:
- Running an animal breeding or boarding business (example, kennels or cattery).
- A car/vehicle repairs business.
- A fast food van/outlet.